Live in minutes. From $349/mo. No demo required.
Live in minutes. From $349/mo. No demo required.

Customer Intake

Every call captured. Every detail logged. Nothing on a sticky note.

SubCall pulls structured job data off every call. Name, address, service, urgency, preferred time. Trade-specific questions, not a generic form.

Get started

Live in under a day · Works with your existing number · No hardware · $349/mo flat

A Post-it isn’t a system

A name on a Post-it is not a job intake system.

Somebody calls. You’re driving. You remember the name. Maybe. You forget the address. You think they said Thursday, but was it this Thursday or next? By the time you write it down, half the details are gone and the other half are wrong. A missed detail costs more than a missed call: the wrong address sends your tech across town to the wrong house, the wrong service sends them without the right tools.

1 in 5

jobs on unstructured intake has at least one critical detail wrong. Wrong address, wrong service, or wrong time.

How it works

How intake captures every detail.

Step 01

The call comes in.

SubCall answers with your business name. The conversation starts like any normal phone call. No menu, no form.

Incoming · 0:03

“Thanks for calling Mike’s Plumbing.”

Caller: (415) 555-0148

Step 02

It asks trade-specific questions.

A natural conversation that captures name, number, address, the problem, urgency, preferred time, and the details that matter for your trade.

Asking · Plumbing
What’s the address? What’s the issue? Gas or electric? When works for you?

Step 03

Details are logged as structured data.

Every field captured in a structured, searchable format. Not a paragraph of notes. Not a voicemail transcript. Clean data.

Structured record
Address
4521 Elm St
Service
Water heater, no heat
Type
Gas · Routine
Preferred
Thursday AM

Step 04

Nothing falls through the cracks.

Every call, every detail, every time. No reconstructing a job from memory at 6pm in the truck.

Capture check
Name & phone Address Service & type Preferred time

Structured beats scribbled

Structured data beats a voicemail every time.

A voicemail is a rambling two-minute message you replay twice. A sticky note is three words in handwriting you can’t read. SubCall gives you clean fields instead. The difference between showing up prepared and showing up guessing.

Sticky note / voicemail

“call sarah back?? thurs maybe — water thing, no heat. 4500-something Elm? gas i think.”

Half missing. Half wrong.

SubCall record

Name
Sarah Chen
Address
4521 Elm St
Service
Water heater, no heat
Type / Urgency
Gas · Routine
Preferred
Thursday AM

Customer intake FAQ

A few questions, answered.

All the job details. Who the customer is, where they are, what they need, how urgent it is, preferred timing, and the trade-specific specifics.

Every detail, every call

Stop losing job details to memory.

Set up in under a day. Works with your existing number. Cancel anytime.

Get started