Customer Intake
SubCall pulls structured job data off every call. Name, address, service, urgency, preferred time. Trade-specific questions, not a generic form.
Live in under a day · Works with your existing number · No hardware · $349/mo flat
7 fields captured. Nothing on a sticky note.
A Post-it isn’t a system
Somebody calls. You’re driving. You remember the name. Maybe. You forget the address. You think they said Thursday, but was it this Thursday or next? By the time you write it down, half the details are gone and the other half are wrong. A missed detail costs more than a missed call: the wrong address sends your tech across town to the wrong house, the wrong service sends them without the right tools.
jobs on unstructured intake has at least one critical detail wrong. Wrong address, wrong service, or wrong time.
How it works
Step 01
SubCall answers with your business name. The conversation starts like any normal phone call. No menu, no form.
“Thanks for calling Mike’s Plumbing.”
Step 02
A natural conversation that captures name, number, address, the problem, urgency, preferred time, and the details that matter for your trade.
Step 03
Every field captured in a structured, searchable format. Not a paragraph of notes. Not a voicemail transcript. Clean data.
Step 04
Every call, every detail, every time. No reconstructing a job from memory at 6pm in the truck.
Structured beats scribbled
A voicemail is a rambling two-minute message you replay twice. A sticky note is three words in handwriting you can’t read. SubCall gives you clean fields instead. The difference between showing up prepared and showing up guessing.
Sticky note / voicemail
“call sarah back?? thurs maybe — water thing, no heat. 4500-something Elm? gas i think.”
Half missing. Half wrong.
SubCall record
Customer intake FAQ
All the job details. Who the customer is, where they are, what they need, how urgent it is, preferred timing, and the trade-specific specifics.
Every detail, every call
Set up in under a day. Works with your existing number. Cancel anytime.
Get started