Referral Program Terms

The referral program is open to SubCall members on the full plan whose account is active and in good standing. Only the account owner can see the referral link and earn credit.

Internal and test accounts cannot earn credit.

A referral counts when all three of these are true.

• The business is new to SubCall. A business that has had a SubCall account before does not count, even under a new name, email or phone number.
• They sign up through your link or your code, within 60 days of first using it.
• They pay their first full monthly plan bill. The trial payment does not count, and neither do add-on purchases such as extra minutes.

The moment that first full bill is paid is when the referral starts earning. Nothing is owed for a referral that signs up and never pays.

Nothing until you have 3 active paying referrals

You earn no credit at all until 3 of your referrals are active paying members at the same time. This is the part worth reading twice.

Months that pass before you reach 3 do not count and are not paid later. They are not held, banked or backdated.

Each referral earns for 12 months counted from its own first full payment, and that clock runs whether or not you have reached 3 yet. So your first referrals will usually earn for fewer than 12 months in practice, and the earliest ones may earn for no months at all.

Once you are earning

• Referrals 1 to 5 earn $50 a month each.
• Referrals 6 to 10 earn $75 a month each.
• Referrals 11 and up earn $100 a month each.

The higher rates apply only to the referrals at or above that rank. Your earlier referrals stay at the rate of their own rank. Rank is ordered by when each referral first paid, oldest first.

A referral that has finished its 12 months earns nothing further, but it still counts toward your rank and toward the 3 you need. Time passing on its own never lowers your rate.

Credit is applied to your SubCall account and comes off your next bill automatically. You do not need to claim it or ask for it.

Credit that is larger than your next bill carries forward to the bills after it.

In this version of the program, credit has no cash value. It can only be used against SubCall charges. It is not money, it cannot be paid out, transferred to another account or exchanged for cash, and it is not refundable if you close your account.

Credit is not a discount on any particular invoice and does not change the price of your plan.

• If a referred business cancels, stops paying or leaves the full plan, it stops earning and stops counting. Your remaining referrals are ranked again, so your rate and your total can go down.
• If you drop below 3 active paying referrals, you stop earning until you are back above it.
• If your own account is not an active paying account in a given month, that month is not earned and is not paid later.
• When a referral reaches 12 months, it stops earning.

Credit is issued when a referred business pays. If that payment is later refunded, reversed or disputed, the credit for that month is taken back.

Taking back credit can increase what you owe on your next bill, including when the credit has already been applied to an earlier one. If the credit has been used, the amount taken back becomes payable.

• Referring yourself, or signing up a second account for a business you already own or control.
• Signing up a business that has had SubCall before, under a new name, email, phone number, address or payment card.
• Using the same person or the same payment card on both sides of a referral.
• Paid search, advertising or any listing that uses the SubCall name or a close variation of it to collect signups.
• Unsolicited bulk messaging, spam, or posting your link where the audience has not asked for it.

We may reject a referral, hold it for review, remove credit already earned from it, or close the referring account, where we believe any of the above has happened.

We can change the rates, the thresholds, the earning period and the rest of these terms, or end the program entirely, at any time. The current numbers are always the ones shown on this page and on the Referrals tab in your settings.

Credit you have already earned stays on your account if the program changes or ends.

If you post about SubCall anywhere public, including social media, a review site, a forum, a video or a podcast, you must say plainly that you get a referral reward. The US Federal Trade Commission requires this, and it applies to you rather than to us.

A short line in the post itself is enough. For example: "I get SubCall account credit if you sign up through my link." It has to be easy to notice, in the post rather than behind a "more" link, and in the same language as the post.

Do not claim results SubCall has not published, and do not describe the reward as anything other than account credit.

This page is published in English and in Spanish. The Spanish version is provided so that it can be read and understood. If the two versions differ, the English version is the one that applies.

These referral terms are part of the SubCall Terms of Use and do not replace them. Where this page is silent, the Terms of Use apply.

Questions about the program, or about a referral you think was missed, go to [email protected].